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  • Shipping & returns
  • Our price & service
  • Paper Stock
  • Wedding invitation etiquette
  • PAPER

    Type A:Halftone Paper Cardstock Halftone Cardstock is the most popular and commonly used invitation paper. We offer a high-quality standard 95lb cardstock. It has a smooth surface for fluent writing and is perfect for halftone printing. However, if you prefer thicker paper, we suggest you choose our Type B or Type C paper.


    The front of paper

    The back of paper

    Type B: Premium Thick White Cardstock Japanese made, high quality 110 lb thick cardstock has a classic white textured matte surface for fluent writing. It features a subtle texture that is reminiscent of fine artists’ paper. Japanese paper is made either with the bark of the sativa or with bamboo shoots, making it extremely resilient.


    The front of paper

    The back of paper

    Type C: Pearl Luster Cardstock Made in Italy, this thick 115lb card features a smooth and silky surface that offers a luxurious hand-feel. It is the thickest of the three card-stocks and offers a more durable and smooth texture.


    The front of paper

    The back of paper
  • Shipping & returns
    • 1. What shipping methods do you use?
      We ship all items by UPS/FedEx/DHL International Express to customers all over the world. Note: UPS/FedEx/DHL?do not deliver on weekends or national holidays.
    • 2. How much does shipping cost?
      Shipping is free of charge to United States, Canada when you place an order of over 40 wedding invitations.
      We can ship to other countries as well, such as Australia, New Zealand, UK, Ireland, France, Germany, etc. If you are from another country outside of US and Canada, then simply contact our customer service team before placing the order and we will be able to quote you a price.
    • 3. Can you ship to a P.O. BOX address?
      Unfortunately we cannot ship to any P.O. Box addresses. We require all customers to provide us with an actual address to that we can ensure your products will reach you safely.
    • 4. Do I need to sign my order?
      FedEx and UPS Express Air couriers both require a signature, therefore please ensure someone is available to sign for the package.
    • 5. How can I track my order after it has been shipped out?
      After we ship the order out, we will email you a tracking number, which you to follow up directly on the chosen couriers website.
    • 6. Can you ship orders overseas, how long will it take for me to receive it?
      We can ship orders all over the world. Once you have placed an order, we will email you proofs within 36 hours. After you have confirmed to print, you will receive your order within 6-7 working days. In order to ensure that your items arrive in time for your event, please use the following calculation to determine the estimated date you’ll receive your order:(Processing Time) + (Shipping Time) = Estimated Delivery Time. Processing Time: the period of time from when you submit your order to when the order leaves the warehouse. In this period we may contact you to confirm order details or prepare your custom order product. It usually takes about 1 – 3 working days. Shipping Time: the period of time from when the item be shipped by FedEx/UPS/DHL to when it arrives at your door. It usually takes about 2 – 3 working days. Estimated Delivery Time: The total period of time from when you approve the proofs to when you receive your wedding invitations. It usually takes about 5 – 6 working days.
    • 7. I need my cards as soon as possible. Do you take rush orders?
      We will try our best to accommodate your schedule. After reviewing details of your order, we will let you know whether it can be completed within your requested time frame.
    • 8. Do you send samples?
      Yes, simply click the ‘sample request’ to pre order samples.
    • 9. What is your return policy?
      Our main goal is to ensure all customers are happy and satisfied with our products, therefore in certain cases we will arrange returns. Please carefully read our strict guidelines below: Returns may be considered under the following conditions only:
    • ? All requests for returns due to mistaken shipments must be approved by us within three working days from receipt of order.
      ? You are requested to provide us with the Authorization number of the shipping goods. Failure to approve the Authorization will result in no action.
      ? Merchandise must be in ‘good as new’ condition, you can open them, but please be careful not to damage or mark the products.
      ? No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you request damages from the shipping company.
      ? Buyer shall be responsible for shipping costs for the return.
    • ? Returns based on color issues are not accepted due to color variations on computer monitors, so you must consider a slight color change from your actual proof prints to what you see on screen. Your printed invitations will be close to the colors shown on our printed color card, but due to the custom nature of printing, these colors can vary over time and may not match perfectly. While color may not always be an exact match, keep in mind that we always make sure each and every order looks beautiful and that the color will look beautiful!? We carefully check each order prior to shipping, but if there is a problem with your order please let us know as soon as possible and we will gladly fix it for you!
  • Our price & service
    • 1. What does the price include?
      ??If you order wedding invitations, you will get free response cards, free printed outer envelopes and response envelopes. ?If you order more than 40 wedding invitations, the shipping is free of charge.
    • 2. Can I switch the free response cards to another card?
      We will happily switch the cards to another card of a similar design and size or if you do not require any additions we will simply cut them from the order, so as not to waste any unwanted card.
    • 3. Can I cancel the order after it reaches you?
      Yes, if you dislike our e-proofs or the quality of our service BEFORE we print your order, then you will be able to cancel your order and receive a refund. However, due to the fact that our designers have spent time on the design of your order, $15 will be deducted as a design fee when we provide you the refund.
    • 4. What methods of payment do you accept
      We accept Paypal, Visa Card, MasterCard, DiscoverCard, American Express, E Check (Note: If you use E-Check, the process will take up to 4 working days due to the clearance process.) and Western Union (Note: If you wish to use Western Union, you can contact us for further information).
    • 5. Can I order extra envelopes in case I need them later?
      If you buy invitations, we will provide you some extra free outer envelopes just in case you have any accidents. You can check the form below to see how many outer envelopes you will receive. If you need more than the amount, simply ask for additional outer envelopes when you place the order.
    • 6. What should I do if I want to make any changes?
      You can email us or call us to make changes. We will make changes free of charge if it’s before your order has been printed. If you want to make another change after you have confirmed the e-proofs in email, please contact us immediately and we will check the status of your order and let you know if a change can be made.
      Please note additional fees may be required to stop your order for requested changes.. We will do our best to make any changes before your order is printed. However, due to our fast turn-around time, we cannot guarantee that we will be able to intercept or change any order once it has reached our factory. Thus, it is important that you make sure your order is correct before you confirm your e-proofs.
    • 7. Can I customize the color or size of an invitation shown on screen?
      Unfortunately the size cannot be changed, however you are welcome to change the color or font when placing your order.
      If you do require a color change then you will be asked to write your color request, background and lettering details in the special instructions and comment section. You can give us the name of the color or choose the color from our color chart. After you place the order, our designer will create your proofs according to your requests and email you proofs within 36 hours. If you want to make any changes, please email or call us back.
    • 8. Can you print other foreign languages besides English?
      Yes, it is a free service, however we do require you ‘the customer’ to provide us with the wording and verses before or after you place the order and will take responsibility for any mistakes, therefore we do ask you to check your verses thoroughly before submitting to us.
    • 9. Can I add some additional information on the response cards?
      Yes, it’s not a problem, we will happily change the wording on the response cards. You can either add some additional information onto the response card or change the entire wording. The changes are free of charge. You just need to write clear instructions in the comment section of the order page when you place the order.
    • 10. Do you do other cards besides wedding invitations?
      If you want to order other cards, such as gift cards, menu cards, wedding programs, bridal shower invitations, enclosure cards, place cards, etc, we can easily custom make them to suit your needs and requirements.
    • 11. How do I choose an amount which is not available in the main quantity box??
      If you wish to order 130 invitations instead of 110, please select 110 in the main quantity box of invitations, then select 20 in the “extra invitations section” to make the total amount of your order 130.
  • Paper Stock
    paper

    Type A:Halftone Paper Cardstock Halftone Cardstock is the most popular and commonly used invitation paper. We offer a high-quality standard of 110lb of matte cardstock, but not glossy photo paper. It has a smooth surface for fluent writing and is perfect for halftone printing.


    The front of paper

    The back of paper

    Type B: Premium Thick White Cardstock Japanese made, high quality thick cardstock has a classic white textured matte surface for fluent writing. It features a subtle texture that is reminiscent of fine artists’ paper. Japanese paper is made either with the bark of the sativa or with bamboo shoots, making it extremely resilient.


    The front of paper

    The back of paper

    Type C: Pearl Luster Cardstock Made in Italy, this super-thick card features a smooth and silky surface that offers a luxurious hand-feel. It is the thickest of the three card-stocks and offers a more durable and smooth texture.

    The front of paper The back of paper
  • Wedding invitation etiquette